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Terms and conditions

GENERAL BOOKING TERMS AND CONDITIONS

PLEASE FAMILIARIZE YOURSELF WITH THESE TERMS AND CONDITIONS.

1. ONLINE ACCOMMODATION BOOKINGS

For online accommodation bookings we require full payment upon booking in order to secure reservations.

Dorm Bed Bookings: If you book a bed or beds in a dorm room please note that you may be sharing this dorm room with other customers. If you would like a private dorm room please call our office and we will try to accommodate you if we have availability.

Once payment has been received, there will be no refunds given for cancelations. For group bookings, if you turn up with fewer people than you booked for then you loose the payment for the no-shows.

We reserve the right to cancel or vary any booking where this becomes necessary due to circumstances beyond our control.  In the most unlikely event of cancelation by us, any payment will be refunded or alternative date offered.

We will not be held responsible for any theft or loss of your property while you are here. All valuable items should be left at home and all vehicles should be locked and secured. Use of the car park is entirely at your own risk and Killary Adventure and staff accept no responsibility for theft, loss or damage howsoever arising to vehicles, persons or property whilst on the premises.

This is a fully catered centre, there are no self catering facilities available.

All damage must be paid for.  Please be aware that we have CCTV in the centre.

This is also a non-smoking centre.

Please be aware that this due to the nature of this hostel type accommodation the center may at any one time have a variety of different groups staying in the accommodation. This could be a school/youth group, adult group (including stag and hen groups) or a couple here for B&B. 

2. VOUCHERS

To use your voucher please contact us to schedule your activity. Booking is essential and subject to availability.

On booking of activities, your voucher will be held as a deposit. Failure to turn up for your booked activity will result in the forfeiture of the voucher.

Your voucher needs to be presented to Killary on arrival for you activity booking.

Vouchers are valid for 1 year from date of issue