Privacy Policy
Last updated: February 2026
1. Who We Are
Killary Lodge is a trading name of Brackencroft Ltd, which is the data controller responsible for your personal data.
Registered address:
Brackencroft Ltd
Leenane
Co Galway
Ireland
Email: killarylodge@killary.com
Website: www.killaryadventure.com
If you have any questions about this policy or how we use your data, please contact us using the details above.
2. Scope of This Policy
This Privacy Policy explains how we collect, use and protect personal data when you:
• Visit our website
• Make a booking or enquiry
• Contact us
• Subscribe to marketing communications
• Interact with us online
This policy applies to information collected through our website only.
3. Legal Basis for Processing
We process personal data in accordance with:
• The General Data Protection Regulation
• The Data Protection Acts 1988 to 2018
• The ePrivacy Regulations
We rely on the following lawful bases:
• Performance of a contract for bookings and services
• Legitimate interests for operating and improving our business
• Consent for marketing communications and non essential cookies
• Legal obligation where required
4. What Data We Collect
Depending on how you interact with us, we may collect:
• Name
• Postal address
• Email address
• Telephone number
• Booking details
• Guest information where required
• Payment confirmation details
• IP address and device information
• Website usage data
We do not store credit card details.
5. How We Use Your Data
We use your information to:
• Process and manage bookings
• Provide accommodation services
• Respond to enquiries
• Send booking confirmations and service communications
• Improve our website and guest experience
• Send marketing communications where you have opted in
We do not sell your personal data.
6. Payments
Payments are processed securely by third party providers including:
• Booking Layer
• Global Payments
We do not store or process full card details on our servers. Please refer to the relevant provider privacy policies for further information.
7. Email Marketing
If you subscribe to our newsletter or marketing updates, we use Mailchimp to manage communications.
Mailchimp processes personal data on our behalf in accordance with their privacy policy and applicable data protection law.
You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and analyse performance.
We use:
• Essential cookies required for the operation of the website
• Analytics cookies including Google Analytics
• Marketing and advertising cookies including Meta Pixel
Analytics and marketing cookies are only activated where you provide consent via our cookie banner.
You can accept, reject or customise your cookie preferences when you first visit the website. You may also withdraw or change your consent at any time through the cookie settings on our website.
9. Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as:
• Pages visited
• Time spent on pages
• Device and browser type
• Approximate geographic location
This data is used in aggregated and anonymised form to improve website performance and user experience.
10. Meta Pixel
We use Meta Pixel to measure the effectiveness of our advertising and to deliver relevant advertisements on Meta platforms such as Facebook and Instagram.
Meta may collect data about your interaction with our website where you have consented to marketing cookies. This may include pages viewed, actions taken and other usage information.
11. Sharing Data with Third Parties
We may share personal data with trusted service providers where necessary to operate our business, including:
• Booking system providers
• Payment processors
• Email marketing platforms
• Analytics providers
• IT and website support providers
All third parties are contractually required to process personal data securely and only for specified purposes.
12. Data Retention
We retain personal data only for as long as necessary:
• To fulfil the purpose for which it was collected
• To meet legal and accounting obligations
• To manage potential disputes
13. Your Rights
Under data protection law, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request erasure in certain circumstances
• Restrict processing
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with the Data Protection Commission
To exercise your rights, please contact killarylodge@killary.com
14. Security
We take appropriate technical and organisational measures to protect personal data.
Our website uses SSL encryption to secure data transmission.
15. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website with the updated date.