The following sets of rules, terms & conditions apply to your stay at The Killary Lodge:
- House Rules
- Cleaning on Departure Checklist
- Booking Terms & Conditions
- Party & Event Rules
These rules are designed to keep our beautiful property in perfect condition, safeguard our local environment, minimise disturbance to our neighbours and ensure that all of our guests are safe during their stay. We ask that you please make everyone in your group aware of these rules in advance of arrival.
1. Check in / Check out
Guests can arrive from 17:00 on the first day of the booking period. Check out is at 10:00 on your day of departure. It may sometimes be possible for your group to arrange a later check out time. Please contact us in advance to organise this. A late checkout fee will apply.
The building must be left as you found it on arrival. Our staff will arrive at 10:00 on the day of departure to check the building. Please see the ‘Cleaning on Departure Checklist’: these cleaning tasks must be completed by your group before you leave. Failure to do so will result in a deduction of €500 from your security deposit.
2. Security deposit
Your €2,000 security deposit must be paid in full, before or upon arrival. This deposit covers any large breakages or damage to the property. Keys to the property will not be issued until the security deposit has been paid in full. Your security deposit will be only be released when our staff have fully checked and cleaned the building and found everything to be in order.
3. Number of guests
The Killary Lodge has a maximum capacity of 36 guests. It is very important that we know how many people are staying in the building every night, for fire safety reasons. Please notify us if the number of guests changes between booking and arrival.
At this time, we cannot accept booking from groups of guests under the age of 25, and we require that guests under 25 are accompanied by at least one person over 25 years of age.
4. Damage & breakages
We understand that small breakages such as glasses and crockery can happen, but we do ask that you let us know so that we can replace them.
As our building has wooden floors throughout, please do not wear high heeled shoes inside the building. Damage from high heels will result in a deduction from your security deposit.
Please do not use blue tac/white tac or any other type of adhesive to stick decorations or items onto the walls. The rough plaster finish makes it impossible to remove this cleanly, leaving a mark that cannot be washed off.
Please do not move furniture between rooms.
5. Smoking policy
The Killary Lodge is a no smoking building. Please do not smoke anywhere in the building.
You can smoke outside on the terrace, using ashtrays. Any evidence of smoking inside the building will result in the loss of the full security deposit.
6. Rubbish disposal
All rubbish produced by your group must be emptied into the bins provided. There is a black bin for general waste, a blue bin for recycling and a silver milk urn for compost, all located in the car park across from the Lodge. All glass and cans must be brought to the recycling centre at Killary Adventure Centre, which is located 1km from the Lodge, on the main Leenane to Clifden road.
Parking is provided in two designated car parking areas located across the road from the Lodge. Please do not park in front of the building.
Dogs are welcome at The Killary Lodge, but this must be arranged before you arrive. You must ensure that your dog is under control at all times, both inside and outside the building. Please be aware that dogs are not allowed on local farmland or on most of the walking trails in the surrounding area. However, we are happy for them to walk on our site and on our 2km Killary Coastal Path walking trail. Please read section 14 of our Terms & Conditions for full details.
9. Proper care of the property
We want The Killary Lodge to be your home from home, but we reserve the right to inspect the building at any point during your stay. If we feel that proper care is not being taken of the property, its contents, or surrounds, you may be asked to leave, and you will lose the full security deposit.
10. Respect for our neighbours and local environment
The Killary Lodge is located in a peaceful, rural area. Please make sure not cause disturbance of any kind to the local area and those living in it.
11. Parties and events
If you would like to have a party or event during your stay, you must arrange this with us in advance and sign up to our ‘Party & Event Rules’. If you hold an unauthorised party, you will be asked to leave, and will lose all monies paid including the full security deposit.
12. Tipi tent
Use of the Tipi tent in the garden must be agreed in advance. A usage fee will apply.
Killary Lodge Guest Cleaning on departure
We ask that you leave Killary Lodge as you found it. Guests are responsible for the following cleaning tasks before departure. Failure to do so will result in an additional cleaning charge of €500, or loss of the full security deposit.
Bedlinen & towels
Please strip all beds that have been used and leave all used sheets and towels in a pile in each bedroom. Please leave the sheets on any unused beds and leave any unused towels folded in the bathrooms. We try to reduce our environmental impact as much as possible by avoiding unnecessary cleaning of sheets and towels.
Rubbish & recycling
Please empty all bins in the kitchen, bedrooms and bathrooms. There are large bins on-site for general waste, food waste and recycling. Please remove all food items brought with you. All glass and cans must be brought to the recycling centre at Killary Adventure Centre, located 1km away on the main Leenane to Clifden road.
Please clean all kitchen surfaces and ensure all crockery, cutlery and utensils are clean and put away.
Please ensure you inform us of any breakages e.g. glasses, crockery, so that we can replace them before our next guests arrive.
Please ensure that all furniture is in the position it was found on arrival.
Outdoor areas & BBQ
Please ensure that all rubbish is removed from the outdoor areas surrounding the building, including the tables, BBQ and fire pits. Please ensure that no items from inside the building, such as glassware and crockery, are left outside. Please clean the BBQ if you have used it.
KILLARY LODGE BOOKING TERMS & CONDITIONS
1. Lead Traveller/User
The lead traveller/booking contact, hereinafter referred to as ‘the user’, is deemed to have read, understood, and agreed to the House Rules, Party & Event Rules and Terms and Conditions of The Killary Lodge as detailed below, and sent by the owner in advance of check in. The user also undertakes to transmit them to all guests.
The user assumes, for the duration of the period of the booking, the responsibility of the property as well as the related land, and undertakes to refund to the owner, or to any person authorized by him, all the expenses any act of negligence or improper use may incur. Any breach found will be immediately communicated to the owner.
2. Payments & Payment Schedule
The reservation deposit must be paid at the time of signing and confirmation of the agreement. The deposit is a non-refundable payment under any and all circumstances. The booking is confirmed, and your reservation is final, only after payment of the full reservation deposit.
Payments must be made as stipulated in the quote and booking confirmation. The holiday house can only be occupied by the user and guests after payment of the agreed total sum, as well as the security deposit. The owner reserves the right to refuse access to the house if the full amount and security deposit has not been paid, as per the agreement.
3. Security Deposit
The security deposit must be paid before access to the holiday house is provided. The security deposit return will be processed 48 hours after departure. This is subject to a departure check being carried out by Killary Lodge staff, and the completion of cleaning of the building by our cleaning staff. The owner will contact the user if any issues arise in relation to the return of the security deposit.
The return of the full security deposit requires that:
- All cleaning tasks as detailed in the ‘Guest Cleaning on Departure’ checklist are completed by the user.
- No damage to the property or its contents has occurred.
- No other expenses have been incurred by the owner.
In case of cancellation there will be NO refunds of any payments that have already been made. There are no exceptions.
5. Arrival and departure
Guests can arrive from 17:00 on the first day of the booking period and all guests must leave by 10:00 on the day of departure, unless otherwise agreed prior to arrival with the owner.
The user, or a designated person from the group, must remain at the property on the morning of check out to meet with The Killary Lodge staff. If this is not possible, alternative arrangements must be agreed with the owner prior to arrival.
Vehicles can only be parked in the two designated parking areas located across the road from the building. It is forbidden to load or unload vehicles in front of the building. This ensures the road is always free for the Connemara Hostel, the owner, and other authorised road users.
No vehicles are to be parked in front of the buildiing, they are ONLY to be parked in the designated parking area. This includes electric vehicles.
7. Respect for our neighbours and local environment
The Killary Lodge is located in a peaceful rural area and we make sure to maintain an excellent relationship with our neighbours. Guests must not cause disturbance of any kind to the local area and those living in it.
Between 22:00 and 7.00 all music must be turned to a manageable and respectful level. Doors and windows should be shut to minimise noise pollution. Any form of noise pollution outside the building is prohibited after 22:00, including sound installations, music, musical instruments and singing. Upon any request by the owner, or one of the neighbours, the user must immediately put an end to any form of noise annoyance. If the owner or a member of staff is required to visit the property between the hours of 22:00 and 07:00 due to noise, a €200 call out fee will be taken from the security deposit.
Failure to comply will result in all guests being asked to leave immediately, with loss of all monies paid including the full security deposit.
8. Number of guests
The maximum occupancy of 36 guests cannot be exceeded. The installation of tents, caravans, mobile homes, or any other additional accommodation is prohibited.
If the user is found to have more guests staying than agreed at the time of booking, the owner reserves the right to cancel the booking and to require all guests to leave the premises immediately.
9. Group bookings and age restrictions
The Killary Lodge does not accept bookings from groups of guests under the age of 25, or from stag and hen parties, unless otherwise agreed with the owner in writing. Guests under the age of 25 must be accompanied by at least one person over 25 years of age.
We reserve the right to refuse check-in to such groups and will not refund any monies paid in advance in the event of non-disclosure of information.
10. Fire & safety equipment
Do not under any circumstances tamper with or cover the smoke or carbon dioxide detectors in the building. It is a criminal offence to do so and puts the safety of the guests and the building at risk.
Any tampering with safety fixtures, fittings and equipment will result in all guests being asked to leave immediately, with loss of all monies paid including the full security deposit.
11. Smoking policy
The whole building is non-smoking. Any sign or smell of smoking in the building will result in the user losing the full security deposit. If the fire alarm is set off by smoking, and the attendance of a staff member is required, a €150 call out fee is payable.
Smoking is allowed outside on the terrace. Guests will take care at all times that cigarette butts are safely disposed of in an ashtray or a trash can placed on the terrace, taking care not to cause fire. The garden, terrace and parking areas are not ashtrays. A fee of €150 will be deducted from the security deposit if cigarette butts are found in any of these areas.
12. Out of bounds areas of the building
Guests are prohibited from entering the main electrical room, storage closets and the external boiler room. The user must inform the owner immediately if there is an issue with any building services or facilities. Staff will come to the property to resolve any such issues if required.
Furniture should not be moved between rooms. Mattresses and beds cannot be moved under any circumstances. At the end of the booking period everything must returned to the position it was found on arrival.
14. Animals at The Killary Lodge
Dogs are welcome at the Lodge with prior approval of the owner. Dog owners are fully responsible for the behaviour of their dog and must ensure that:
- The dog is kept under control at all times.
- The dog is clean and does not bite or damage the furniture.
- The dog is kept off all furniture, beds and carpets.
- The dog does not go into the bedrooms.
- The dog is not the cause of a noise problem, such as excessive barking.
- The dog is never left alone in the house.
- The dog sleeps in their cage or in the car.
- Any dog faeces are immediately removed from the grounds of the Lodge and disposed of appropriately.
Any extra cleaning required due to dirt or damage by the dog, or failure to adhere to any of the above conditions, will result in a deduction to, or loss of the full the security deposit.
Please note that farmers in the local area do not allow dogs onto their land, even when kept on a lead. Dogs are not permitted on most of the walking trails in the surrounding area.
Waste sorting is mandatory. Each bin is clearly marked indicating what it should be used for. There is a large general waste bin, recycling bin and a food waste bin on-site. All cans and glass bottles must be brought to the recycling centre located at Killary Adventure Centre and placed in the appropriate bin. All outdoor areas surrounding the Lodge must be cleared of rubbish before departure.
16. Parties and events
It is prohibited for any party or event to take place without the prior knowledge and consent of the owner. Unauthorised parties or events will result in all guests being asked to leave immediately, with loss of all monies paid including the full security deposit.
All authorised events and parties must adhere to our Party & Event Rules. Any party or event that violates House Rules, Terms & Conditions or Party & Event Rules will result in all guests being asked to leave immediately, with loss of all monies paid including the full security deposit.
17. Guest safety and behaviour
The Killary Lodge reserves the right to terminate this contract if the behaviour or conduct of any guest, either prior to or during a stay, is likely to endanger the safety or well-being of other guests in the group, or the guest themselves, or if the behaviour or conduct of any guest is deemed to be offensive, threatening or disturbs other residents of adjourning properties and businesses.
18. Sanctions for non-compliance
In the event that guests do not behave in accordance with the terms of this contract, the owner reserves the right to cancel the booking and require them to leave the premises immediately. If this occurs before the end of the agreed booking dates, the user cannot, in any case, require reimbursement of any of the sum of booking monies paid.
19. Damage disclaimer
The owner can in no way be held responsible for damages incurred by guests, or to their property during their stay at the holiday house. Cars parked in the car parks, and their contents, are left at the owner’s risk.
20. Lost and forgotten items
Lost or forgotten items can be returned upon request, at a minimum administrative cost of €15 to cover postage and packaging. This cost may increase depending on the size of the item and the return location. A quote for return postage will be provided and must be paid in advance.
Party & Event Rules for the Killary Lodge
The following rules apply to all parties and events held at The Killary Lodge. They are designed to keep our property and our guests safe. If you are not 100% sure that you and everyone in your group can adhere to these rules, then The Killary Lodge is not the place for you. As lead traveller and group contact you are financially and legally responsible for the behaviour of your group, and its treatment of The Killary Lodge building and surrounds. It is also your responsibility to ensure that everyone in your group has been sent, and agrees to adhere to, these rules. Failure to comply with these rules may result in your group being asked to leave the property early and you will lose all monies paid including the full security deposit.
- All parties and events must be authorised by the owner in advance. Unauthorised parties and events are prohibited.
- All authorised parties and events must fully adhere to The Killary Lodge House Rules, Terms & Conditions and Party & Event Rules as set out.
- If the owner or staff feel that proper care is not being taken of the property, its contents or surrounds during a party or event, a house inspection will occur. If it is found that any of the Killary Lodge House Rules, Terms & Conditions or Party & Event Rules are not being followed, the group will be asked to leave immediately, with loss of all monies paid including the full security deposit.
- Only guests staying at The Killary Lodge may attend a party or event held at the Lodge. In special circumstances the owner may make exceptions. However, this must be agreed in writing before a group arrives to check in.
- The Killary Lodge reserves the right to terminate this contract if the behaviour or conduct of guests, either prior to or during a party or event, is likely to endanger the safety or well-being of any guest in the group, or if the behaviour or conduct of any guest is deemed to be offensive, threatening or disturbs other residents of adjourning properties and businesses.
- All parties and events must adhere to the rules in relation to noise disturbance. Between 22:00 and 7.00 all music must be turned to a manageable and respectful level with doors and windows shut to minimise noise pollution. Any form of noise outside the building is prohibited after 22:00, including sound installations, music, musical instruments and singing. Failure to adhere to these rules means your group may be asked to leave immediately, with loss of all monies paid including the full security deposit.
- The Killary Lodge does not accept bookings from groups under the age of 25, or stag and hen parties unless otherwise agreed in writing. Guests under the age of 25 attending any party or event must be accompanied by at least one person over 25 years of age.
- If a group does not provide the owner with correct information, or in the event of any other non-disclosure of information in relation to the holding of a party or event, the owner reserves to right refuse check-in or to ask the group to leave the premises immediately. Any monies already paid will be lost including the full security deposit.
- Any damage caused during a party or event, in excess of the security deposit, must be paid for in full within 24 hours of departure. Further payments may be required where the owner requires time to get an accurate price for repairing any damage.
NOTE: If a group is asked to leave the property early for any reason it will result in the total loss of all monies paid and their security deposit.